![]() I called Home Advisor customer support and they just keep sending me to several people and then they would just hang up the phone when I started complaining about this architect company, so I guess I will have to file suit against his company to get my money and file a complaint with BBB on his company and Home Advisor because they are both a scam.Īll Home Advisor & Angie's List are concerned about is making their money not making the customer happy, this is Edward Lorenzo in Houston, Texas. Yohan Yi a 50% deposit of $2,250.00 to start the drawings.Įverything was going great until I give him another room addition project to do and gave him another 50% deposit of $1,900.00 for this 2nd project, he did give me a copy of the 2 drawings to present to each of my 2 customers, then after I gave the drawings with the correction on each project he stopped answering my phone calls and e-mails. ![]() I hired a architect in Houston, Texas through Home Advisor, his company name is Y-Square Design, LLC and the first project he did for me was done in a timely manner, then I gave him another room addition project to do and give Mr. I recorded the conversation and would love to start a class action suit against this company because this is fraud and obviously coordinated by the Angi and Home Advisor. I just checked and they charged my card the full amount ($283). She said the best she could do was reduce the charge $100 and that the contractor was leaving the site. I asked her to have him meet me at a gas station near my house and she also said she could not do this. Then I asked her to verify the cross streets where the contractor was and again she could not do this even though she was able to communicate by text with him. She said she could not do this because the contractor has no reception to call me. I asked them to have the contractor call me. The agent told me that since they could "geolocate" my contractor at "my address" that he must be there and therefore they were charging my card for the visit. I called Angi who I guess owns Home Advisor. I asked him to describe the house, but also radio silence. I called him three times and every time he answered but would not say anything. Since I could see the service request on my Angi app, I knew it was the correct address. I asked him to verify the address he was at and the cross streets but he did not respond. Through a series of texts where the contractor refused to call me so we could talk by phone, the contractor proceeded to blame me, that I must have put the wrong address in when I made the request. I went outside and checked all the streets in my development but there were no cars or people on the street or in driveways. I told him I couldn't see him as there was no one at my property. So on the morning of the 5th appointment, the supposed contractor texted to say he was at my property. I had 4 no show appointments and the 5th appointment I told them if someone didn't show, I was done. Home Advisor and Angi who contracts with them should not be allowed to operate. If you have any experience with HomeAdvisor or their services, please leave your reviews below. All fees are paid by the professionals who are recommended to you, since they have been provided with new client leads. You will never pay any fees for the matching services provided by this website. This is a mobile app which gives you 24/7 access to emergency repair providers if you should ever need it. Others include the Resource Center, which includes guides to projects you may be considering so you can better understand the scope and depth of what might be needed, or the Home911 App. One of these is The Cost Guide, which allows you to see the local and national average costs for projects like the one you have. HomeAdvisor also offers additional tools to their users to help them choose the right service provider. In addition, if you have any complaints about the service you have received, you can file your complaints with, as well as post a rating and review, not unlike, a similar provider website. They promise that their service providers have passed a rigorous criminal and financial background check. Finally, these providers will either contact you, or you can access their contact information in order to get in touch with them on your schedule.
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